Privacy Policy

Effective Date: 20/04/2025

At Pristine Auto Transport, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, phone number, email address, pickup and delivery addresses, and vehicle details.

  • Payment Information: We process payment information securely and do not store your full credit card number.

  • Technical Information: IP address, browser type, device data, and usage statistics when you visit our website.

2. How We Use Your Information

We use your information to:

  • Provide quotes and book auto transport services

  • Communicate with you about your shipment

  • Send updates, confirmations, and follow-ups

  • Improve our website and customer service

  • Comply with legal requirements

3. SMS and Call Policy

By submitting your contact information on our website or through any of our forms, you consent to receive text messages (SMS) and phone calls from Pristine Auto Transport. These communications may include:

  • Shipment updates and confirmations

  • Appointment scheduling and delivery alerts

  • Promotions, reminders, or customer service follow-ups

Message and data rates may apply depending on your mobile carrier. You may opt out at any time by replying “STOP” to an SMS message or by contacting us directly.

We do not sell or share your phone number with third-party marketers. Your contact information is used solely for communication related to our services.

4. How We Share Your Information

We may share your information with:

  • Carriers: To coordinate pickup and delivery of your vehicle

  • Service Providers: Who help us run our business, such as payment processors and IT support

  • Legal Authorities: If required by law or to protect our rights

We do not sell your personal information to any third parties.

5. Your Privacy Choices

You have the right to:

  • Opt out of marketing communications

  • Request access, correction, or deletion of your data

  • Withdraw consent for SMS or email communications

To make a privacy-related request, contact us at [Insert Email Address].

6. Data Security

We use secure encryption, firewalls, and industry-standard safeguards to protect your personal data. While no system is 100% secure, we are committed to protecting your information to the best of our ability.

7. Updates to This Policy

We may update this Privacy Policy occasionally. We will post changes on this page and update the effective date above. Continued use of our services means you accept any updates.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Pristine Auto Transport
Email: bmac@pristinetransport.net
Phone: (813) 557-0154