Privacy Policy

Effective Date: 09/17/2025
Company Name: Pristine Auto Transport
Phone: 888-912-4320
Email: logistics@pristinetransport.net
Address: 100 S. Ashley Dr. Suite 600, Tampa, FL 33602

1. Introduction

Welcome to Pristine Auto Transport. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when visiting our website, contacting us, or using our vehicle transport services.

By using our website or services, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information from you:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Pickup and delivery locations

  • Vehicle details

  • Payment and billing information

b. Automatically Collected Data

  • IP address

  • Browser and device information

  • Date and time of access

  • Pages viewed and actions taken on our website

3. How We Use Your Information

We may use your information to:

  • Provide auto transport quotes and services

  • Communicate updates about your shipment

  • Process payments and invoices

  • Improve our website and service quality

  • Respond to customer inquiries

  • Comply with legal and regulatory requirements

4. SMS/Text Messaging Policy

By providing your phone number, you consent to receive SMS or MMS messages from Pristine Auto Transport for purposes such as:

  • Booking confirmations

  • Pickup and delivery updates

  • Transport notifications

  • Customer service follow-ups

  • Promotional messages (optional)

Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. To get assistance, reply HELP or contact us at logistics@pristinetransport.net.

Your consent to receive messages is not required to obtain a quote or service from us.

5. Information Sharing

We may share limited personal data with:

  • Licensed and verified carriers or drivers assigned to your shipment

  • Payment processors to handle transactions securely

  • Communication platforms such as RingCentral for SMS and calls

  • Law enforcement agencies if required by law

We do not sell, rent, or trade your personal information.

6. Data Retention

We retain your personal information for as long as necessary to provide services, meet legal obligations, and maintain records in accordance with applicable regulations.

7. Data Security

We implement secure technical and administrative measures to protect your information from unauthorized access, misuse, or loss. However, no data transmission over the internet is 100% secure, and you use our services at your own risk.

8. Your Rights

You may request to:

  • Access or correct your personal information

  • Delete your information (subject to legal retention requirements)

  • Withdraw consent for marketing communications

For any requests, please email us at logistics@pristinetransport.net.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting any information.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on our website with the revised “Effective Date” at the top.

11. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact:

Pristine Auto Transport
📍 100 S. Ashley Dr. Suite 600, Tampa, FL 33602
📞 888-912-4320
📧 logistics@pristinetransport.net